Although we are an online store, we are happy for Sydney customers to collect their order from our warehouse in Chatswood once they have placed their order online (choose 'Click & Collect' as your delivery option at the checkout).
Our warehouse is open to the public between 9:00am and 3:00pm Monday to Thursday and 9:00 am till 12:00pm on Friday . If you have already placed your order online and now wish to pick up, this can still be arranged and any postage cost paid is issued as store credit to your account.
DISPATCHED (Shipped by us): Daily on business days
SENT VIA: Australia Post Express or Fastway Couriers.
Order by 2pm (Sydney time) for same business day dispatch. Orders after 12pm, weekends or non-business days are dispatched the next business day. SENT VIA: Express Post or express courier. ESTIMATED DELIVERY TIME (AFTER DISPATCH): 1-2 business days if in express delivery zone. Click here to check if your postcode is express delivery zones. If not in zones we still dispatch quickly however standard delivery times apply as we are unable to use express delivery services. We ship from Sydney NSW. Parcel tracking number and tracking link emailed to you on date of dispatch. Please note that your order will not be delivered on the same day that the order is placed.
Parcels are sent with Authority to Leave OR Safe Drop.